Email & Notifications

Managing email notifications

What email Anastasis sends, where to update your preferences, and which emails you can't turn off.

Anastasis sends email for two reasons: things you need to act on (verify your account, dispute a timesheet, reset your password) and things that keep you informed (new applications, weekly summaries). You can adjust the second category; the first you can’t.

Email categories

CategoryExamplesAdjustable?
Account & securityEmail verification, password reset, suspicious-login alertsNo — required
Action requiredTimesheet awaiting your review, dispute opened, payment failedNo — required
Activity updatesNew application on your role, contractor accepted offer, payout sentYes
Weekly summariesYour weekly approval queue, weekly earnings recapYes
Product newsNew features, planned changes, occasional surveysYes

The required categories are operationally critical — turning them off would mean missing a deadline, a charge, or a security event. The rest you control.

Updating your preferences

Sign in and open Settings from your portal.
Find the Notifications section.
Toggle each adjustable category on or off. Changes save immediately.

Every adjustable email has an Unsubscribe link in the footer. Clicking it turns off that specific category for your account — not every email Anastasis sends. To unsubscribe from everything optional, use the Settings page (one toggle per category gives you finer control than the per-email link).

Emails landing in spam

If account email is missing, the most common causes are:

  • The first verification email landed in spam — see verifying your email.
  • Your email provider quarantined a bounce. Check your spam, promotions, and “all mail” folders.
  • A typo at registration. If you@compnay.com should have been you@company.com, contact support — we can move your account to the correct address after verifying you.

Adding @anastasis.io to your contacts or safe-senders list prevents most of this.

Changing your email address

You can change the email address on your account from Settings → Account. The new address has to be verified before it takes effect — Anastasis sends a one-time verification link there, and the old address gets a notice that the change was requested.

If you’ve lost access to both addresses, contact support: we can verify your identity through other channels and recover the account.

Notification frequency

Activity emails (“new application,” “timesheet submitted”) are sent in near-real-time, with a small batching window so you don’t get five emails when five applications land in 30 seconds.

Weekly summaries are sent once a week, on Mondays in your account’s time zone.

There’s no daily-digest mode at launch. If you want one, tell us — it’s on the list.