A 30-minute working call with our operations team. We'll walk your workflow — especially if you run property management or leasing — define the scope, and put 2–3 pre-vetted operators in front of you within the week.
"First scoping call I've taken that ended with a written role spec, not a pricing sheet." — COO, 840-unit portfolio, Southeast US
Here's the shape of it. You'll leave with a written scope, a rate range, and a clear next step — whether or not you move forward.
You describe the work that isn't getting done — tenant intake, owner relations, leasing follow-up, whatever's buried. We listen, we don't pitch.
We narrow to a single scope. For most calls, this lands on a Property Management or Leasing operator. Sometimes something broader. We'll say so either way.
We walk through the admin portal — live timesheets, screenshot activity, weekly approvals, Friday reports. You see exactly what visibility looks like.
We share a realistic rate range for the scope and confirm timing. If it's a fit, you'll see 2–3 candidates within 5 business days. If not, we say that too.
This is the actual operator workspace, illustrated — the same screens you and your operator work in every week. Timesheets, activity, the roster, the Friday report, and the payout, all on one record.
Every hour logs against a scope you approved. You see the full week before it ships — day by day, with the total — and approve it in one click.
Optional, transparent activity capture — an activity-level strip and periodic screenshots tied to the task on the clock. Your operator knows it's on; you get evidence without hovering.
Everyone working under your account, on one screen — role, working hours, timezone, and whether they're on the clock right now.
Every Friday, a structured read on the week — what shipped, what stalled, and what your operator needs from you. No status meeting required.
Approved hours become one weekly payout — nothing more, nothing estimated. The amount traces straight back to the week you signed off.
Most platforms sell you a person. We sell you the rails — vetting, tracking, reporting, and admin access — and put a specialized operator on top.
No retainer. No placement fee. No platform subscription. You pay your operator's agreed rate — nothing else.
Every operator runs the Anastasis tracking app during billable hours. Timesheets populate live. You approve the week before payout.
Periodic screenshot captures and activity levels flow to your admin portal — visible to approvers, linked to scope, exportable.
Admin-level visibility into every operator on your account. Multi-operator views, filters by site or property, add admins at no cost.
Named operator, named approver, documented scope, tracked activity. No "team of VAs" diffusion. Property and leasing are our lead specialties.
If an operator isn't working out — ever — we rematch at no cost. No capped windows, no fine print, no placement fees.
Structured ramp with SOP scaffolding, access handoff, and daily check-ins until the operator owns the core loop.
No retainer, no minimum term, no cancellation penalty. You pay for approved hours — stop or scale whenever.
We started inside property management and leasing. The rails — tracking, reporting, owner visibility — were built for the rhythms of those operations. Other categories followed.
Operators fluent in AppFolio, Buildium, Propertyware. Work-order triage, owner statements, resident inquiries, renewal ops, vendor coordination.
Tour intake, application review, lease prep, move-in coordination. Response-time SLAs built into the scope — weekends included if that's your need.
Executive operators, operations leads, project operators, automation operators. Scope-owning, report-shipping roles.
Bookkeeping, payroll, collections, compliance, HR ops. Books closed weekly, exceptions flagged before they sting.
Customer success operators, support operators, SDRs, CRM operators. Long engagements, documented playbooks.
30 minutes with our ops team. We'll leave you with a written scope and a realistic rate range — whether or not you move forward.